Research Manager
Diligent
About Us
Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.
Learn more at diligent.com or follow us on LinkedIn and Facebook
Position overview:
We are seeking a dynamic, dedicated, people-focused Manager to lead our expanding research team in Bangalore. This pivotal role centers on people’s leadership, coaching, and team development. You will manage a large, junior workforce responsible for delivery of proxy research and related data, ensuring timely, accurate outputs while fostering a high-performance culture and a collaborative, supportive environment. Your leadership will be key in driving professional growth, operational excellence, and team visibility across the broader organization.
Key Responsibilities:
People Leadership & Coaching
- Manage and mentor a large team of junior data analysts, fostering a high-performance culture and a collaborative work environment.
- Provide professional coaching on workplace conduct, punctuality, communication, and career growth, leading with empathy and approachability
- Act as an ambassador for the Research/DMI function, representing the team to senior leaders and the broader organization.
Performance & Delivery
- Ensuring all deadlines and SLAs are consistently met while maintaining team morale, discipline, and professional standards.
- Support the team through high-pressure proxy seasons, driving focus, accountability, and results.
Training & Development
- Drive the creation and adoption of training materials and process documentation to upskill team members.
- Promote a learning culture and celebrate team achievements to boost motivation and visibility across the organization.
Stakeholder Engagement
- Partner with senior leaders and cross-functional stakeholders to align best practices and continuous improvements for team performance.
Required Experience/Skills
- Minimum 5+ years of people management experience, ideally leading teams that work with professional services, customer support, customer success, or related areas.
- Proven ability to mentor, coach, and develop junior professionals; experience as a university lecturer, corporate trainer, or team lead is ideal.
- Strong interpersonal and communication skills with a collaborative and empathetic leadership style
- Empathy, supportive approach, and resilience to lead a large, diverse team through challenging and high-pressure periods.
- Subject matter expertise while not a necessity, experience in corporate governance, executive compensation is preferrable. Leadership, coaching, and people development skills are the top priority to be successful in this role.
What Diligent Offers You
- Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
- We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
- We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
- Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.
Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.
Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.
We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com.
To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.