Software Engineer (Backend & Infrastructure)
Diligent
About Us
Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.
Learn more at diligent.com or follow us on LinkedIn and Facebook
Position Overview:
As a Software Engineer at Diligent, you’ll play a hands-on role in building and operating the cloud infrastructure and backend services that power our platform. You’ll work primarily with Node.js/TypeScript to deliver secure, scalable, and high-performing microservices on AWS, while also designing and maintaining infrastructure as code with AWS CDK and managing CI/CD pipelines.
This role is ideal for a mid-level engineer who is strongest in backend and infrastructure development but is also curious about frontend collaboration. You’ll own services end-to-end—from design and coding to deployment and monitoring—while mentoring junior teammates, guiding architectural discussions, and championing responsible use of AI-powered tools to accelerate delivery.
Key Responsibilities
- Own and deliver well-defined stories independently, with a clear grasp of team architecture, frameworks, and tools.
- Build and maintain infrastructure using AWS CDK constructs and support automation across environments.
- Actively contribute to code reviews, testing practices, and maintain service stability.
- Implement and maintain monitoring, logging, and alerting solutions to ensure system health, observability, and reliability.
- Apply security best practices in infrastructure and backend services, including IAM policies, secrets management, and safe handling of sensitive data.
- Support and guide junior engineers (SE-I), fostering collaboration, knowledge sharing, and constructive feedback.
- Maintain healthy development flow by adhering to Agile processes and driving iterative enhancements.
- Use AI tools to accelerate coding, debugging, testing, research, and code reviews, always validating outputs and applying judgment.
- Understand core LLM concepts (e.g., tokens, context length, hallucinations), recognize safe vs. unsafe use cases, and flag ethical, privacy, or cost concerns.
Required Experience/Skills
- 3–5 years of professional software engineering experience in an agile environment.
- Strong proficiency in backend development with Node.js/TypeScript, RESTful API design, and microservice/serverless architectures.
- Hands-on experience with SQL databases (e.g., PostgreSQL) and knowledge of schema design and optimization.
- At least 2 years of experience working in AWS environments, including managing CI/CD pipelines and writing/maintaining AWS CDK constructs.
- Familiarity with infrastructure as code practices; Terraform or CloudFormation experience is a plus.
- Practical experience with containerization using Docker.
- Familiar with CI/CD workflows (GitHub Actions or equivalent).
- Experience implementing and maintaining monitoring and observability solutions (e.g., CloudWatch, Datadog, Prometheus, ELK).
- Knowledge of security best practices in cloud and backend development, including IAM, secrets management, and secure-by-design principles.
- Understanding of AI-assisted engineering, including LLM concepts (tokens, context length, hallucinations), prompt engineering, and safe/ethical AI usage.
- Strong collaboration and communication skills, with experience discussing design trade-offs and documenting technical decisions.
- Familiarity with React or another modern frontend framework is a plus.
#LI-Hybrid
What Diligent Offers You
- Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
- We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
- We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
- Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.
Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.
Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.
We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com.
To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.